We hope you love your GemMuse purchase. However, if you need to make a return, our return policy makes the process simple and straightforward.
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Eligibility: Items must be returned within 30 days of delivery, in original, unworn condition, with all packaging and tags intact.
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Process: Contact us at returns@gemmuse.com with your order number and reason for return. We will provide a return authorization and shipping instructions.
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Refunds: Refunds will be issued to the original payment method within 5-7 business days after receiving and inspecting the returned item.
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Non-Returnable Items: Custom-made items, gift cards, and sale items are not eligible for return.